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Overview

Offergrid gives you complete control over who can see and order your service offerings. Choose from public visibility, preferred partners, or selected resellers.

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Visibility Options

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Public Access

Who can see: All verified resellers on the platform Best for:
  • Maximizing distribution reach
  • Commoditized services with standard pricing
  • Building brand awareness
  • Growing your partner network
How to enable: Set the visibility to public when creating or updating an offer: 
{
  "name": "High-Speed Internet",
  "status": "active",
  "visibility": "public"
}
Public visibility is the default setting for new offers. Simply publish an offer with status: "active" to make it available to all resellers.

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Preferred Partners

Who can see: Only resellers you’ve added to your preferred partner list Best for:
  • Premium services with special pricing
  • Partners who meet quality standards
  • Maintaining service quality control
  • Relationship-based distribution
How to enable:
  1. Build your preferred partner list in the dashboard or via API
  2. Set offer visibility to preferred:
{
  "name": "Premium Service Package",
  "status": "active",
  "visibility": "preferred"
}
All resellers on your preferred list will be able to see and order this offer.

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Selected Resellers

Who can see: Specific resellers you choose for this offer Best for:
  • Exclusive partnerships
  • Market testing with select partners
  • Custom or negotiated offerings
  • Regional exclusives
How to enable: Specify which reseller teams can access the offer: 
{
  "name": "Exclusive Regional Offer",
  "status": "active",
  "visibility": "selected",
  "allowedResellers": [
    "reseller-team-id-1",
    "reseller-team-id-2"
  ]
}
Only the resellers with matching team IDs will see this offer in their catalog.

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Managing Partner Lists

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Adding Preferred Partners

Via dashboard:
  1. Go to Partners → Preferred Resellers
  2. Click Add Partner
  3. Search for reseller by name or ID
  4. Click Add to Preferred List
Via API: 
POST /provider/partners/preferred
{
  "resellerTeamId": "team-xyz-123"
}

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Removing Partners

Remove partners from your preferred list: 
DELETE /provider/partners/preferred/{resellerTeamId}
Removed partners will immediately lose access to your preferred-only offers.

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Offer Status vs. Visibility

Understand the difference:
StatusVisibilityResult
draftAnyHidden from all resellers
activepublicVisible to all verified resellers
activepreferredVisible to preferred partners only
activeselectedVisible to specified resellers only
inactiveAnyHidden from all resellers
archivedAnyPermanently hidden
An offer must have status: "active" AND appropriate visibility settings to be seen by resellers. Draft and inactive offers are never visible regardless of visibility settings.

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Use Cases

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Scenario 1: Launch a New Service

Goal: Test with trusted partners before broad release Strategy:
  1. Create offer with visibility: "selected"
  2. Add 3-5 high-performing resellers
  3. Monitor performance and feedback
  4. Expand to visibility: "preferred" after validation
  5. Eventually go visibility: "public"

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Scenario 2: Regional Exclusives

Goal: Grant exclusive rights to one reseller per region Strategy:
  1. Create separate offers for each region
  2. Use visibility: "selected" for each
  3. Assign one reseller per region offer
  4. Track performance and adjust as needed

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Scenario 3: Tiered Partner Program

Goal: Reward top performers with exclusive offers Strategy:
  1. Standard offers: visibility: "public"
  2. Enhanced offers: visibility: "preferred"
  3. Premium offers: visibility: "selected" for top tier only
  4. Promote resellers between tiers based on performance

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Scenario 4: Negotiated Pricing

Goal: Offer custom pricing to specific partners Strategy:
  1. Create custom offer for partner
  2. Set visibility: "selected"
  3. Add only that partner’s team ID
  4. Use clear internalName for tracking (e.g., “Internet-Partner-XYZ-Special”)

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Visibility Best Practices

Launch new offers to a small group first. Validate quality and pricing before opening to broader audiences.
When removing access or changing visibility, notify affected partners in advance to maintain good relationships.
Build preferred partner lists based on performance metrics: order volume, fulfillment success, customer satisfaction.
Monitor which visibility settings drive the most orders. Adjust strategy based on data.
Make clear what resellers need to do to gain access to preferred or selected offers.
Audit your partner lists quarterly. Remove inactive partners, promote high performers.

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Next Steps

Partner Management

Managing reseller partnerships

Preferred Resellers

Setting up preferred partner programs

Creating Offers

Learn about creating offers

API Reference

View complete API documentation