> ## Documentation Index
> Fetch the complete documentation index at: https://offergrid.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Service Categories

> Learn about different service types available on Offergrid

## Service Categories

Offergrid offers two main service categories, plus a catch-all `other` for anything else. Understanding each helps you match customers with the right solutions.

## Internet Services

**Typical pricing**: $40-$120/month

**Key factors to compare**:

* Download/upload speeds
* Data caps or unlimited
* Connection type (Fiber, Cable, DSL, Wireless)
* Contract terms
* Installation fees

**Customer questions to ask**:

* How many people/devices will use it?
* What do they use internet for? (streaming, gaming, work-from-home)
* Is fiber available at their address?

**High-commission opportunities**: Fiber plans, business internet

## Electricity Services

**Typical pricing**: Varies by usage

**Key factors**:

* Fixed vs. variable rates
* Contract length
* Renewable energy percentage
* Early termination fees

**Customer questions**:

* Current provider and rate?
* Average monthly usage?
* Interest in renewable energy?

**High-commission opportunities**: Long-term fixed-rate contracts

## Best Practices by Category

<AccordionGroup>
  <Accordion title="Internet: Lead with speed">
    Most customers care about speed first. Ask about usage patterns to recommend appropriate tiers.
  </Accordion>

  <Accordion title="Electricity: Highlight savings">
    Compare current rate to offered rate. Show potential monthly/annual savings.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Browsing Catalog" icon="magnifying-glass" href="/docs/resellers/browsing-catalog">
    Search and filter services
  </Card>

  <Card title="Comparing Offers" icon="scale-balanced" href="/docs/resellers/comparing-offers">
    Evaluate and compare options
  </Card>
</CardGroup>