> ## Documentation Index
> Fetch the complete documentation index at: https://offergrid.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How It Works

> Understand how Offergrid connects service providers with reseller partners

## Platform Overview

Offergrid is a B2B marketplace that streamlines the distribution and sale of essential services. We connect service providers (internet and electricity companies) with reseller partners who help customers find and purchase these services.

## For Service Providers

### Create and Manage Offers

Providers publish their service offerings with pricing, availability, and detailed specifications. Control who can see your offers and manage multiple service categories from a single platform.

### Receive Orders

When resellers place orders on behalf of customers, you receive them instantly with all necessary customer information for fulfillment.

### Fulfill and Track

Update order status through the fulfillment workflow—from acceptance to scheduling, installation, and activation. Keep resellers informed every step of the way.

## For Resellers

### Browse the Catalog

Search and filter available service offerings by category, price, location, and features. Compare multiple providers to find the best fit for your customers.

### Place Orders

Submit orders with customer details and service addresses. Orders are automatically routed to the appropriate providers for fulfillment.

### Track Progress

Monitor order status in real-time as providers accept, schedule, and complete installations. Keep your customers informed throughout the process.

## Key Benefits

<CardGroup cols={2}>
  <Card title="Streamlined Distribution" icon="network-wired">
    Providers reach more customers through established reseller networks without building individual partnerships.
  </Card>

  <Card title="Simplified Ordering" icon="cart-shopping">
    Resellers access multiple service providers through one platform, reducing complexity and administrative overhead.
  </Card>

  <Card title="Automated Workflows" icon="gears">
    Order routing, status updates, and notifications happen automatically, reducing manual coordination.
  </Card>

  <Card title="Better Visibility" icon="chart-line">
    Both providers and resellers get real-time insights into orders, fulfillment status, and partner performance.
  </Card>
</CardGroup>

## Use Cases

### Property Management

Property managers can quickly source and order internet, electricity, and other services for new tenants or property improvements.

### Real Estate

Real estate agents offer value-added services to homebuyers by coordinating essential service setup before move-in.

### Corporate Facilities

Facilities managers find and order services for new office locations, expansions, or vendor changes across multiple properties.

### Service Aggregators

Companies that bundle or resell services can integrate multiple providers without managing individual API integrations.

## Next Steps

<CardGroup cols={2}>
  <Card title="Get Started as a Provider" icon="building" href="/docs/providers/index">
    Learn how to publish offers and fulfill orders
  </Card>

  <Card title="Get Started as a Reseller" icon="handshake" href="/docs/resellers/index">
    Start browsing offers and placing orders
  </Card>
</CardGroup>